Pet Aftercare: Pet Removal & Cremation Service
We know how difficult it is to lose your beloved pet, and want to help make removing your pet from your home as stress-free and comfortable as possible.
Whether your pet passes away through compassionate euthanasia or naturally at home from age or illness, we’re here to help respectfully handle your pet’s remains.
Pet Removal Following Euthanasia Service
Dr. Rosen removes your pet’s remains directly after the home euthanasia service. We then transport your pet to OakPark Animal Hospital in Oakville. It is arranged for Gateway to come to the clinic and take your pet to Guelph for the final cremation services.
Unplanned Death & Removal
If your pet passes away suddenly, Dr. Rosen can respectfully and compassionately remove your pet’s remains from your home. We transport them to OakPark Animal Hospital in Oakville. If you are in need of this service, contact Dr. Rosen at 905-876-7766.
We’ll make every effort to have your pet’s remains picked up as soon as possible, even on short notice. Once you’ve arrange to have your pet’s remains removed, your next step is to decide what type of cremation service you desire.
Dr. Rosen has partnered with Gateway, a pet crematory committed to providing the best in pet aftercare services. The team at Gateway understand the importance of dignified, respectful and compassionate aftercare and promise that your pet will be handled with the same amount of care and respect as their own pets.
Gateway have two different types of cremation services: private cremation or communal cremation. Please advise Dr. Rosen of your desired type of cremation for your pet, and she will make the arrangements for you.
With this service, your beloved pet will be cremated alone in his/her private chamber. Once the cremation service is completed, the cremated remains of your pet will be returned to you. Each private cremation includes a complimentary scattering tube or silk pouch. Decorative urns are available at additional cost.
With this service, your beloved pet will be cremated in a group setting together with other pets. Once the cremation service is complete, the cremated remains are removed and later interred at the Ancaster Pet Cemetery in a communal burial plot. Please note with this service the cremated remains of your pet will not be returned to you.
Pet Urns & Optional Memorial Items
A variety of decorative urns, paw prints, keepsakes and other items are available at Gateway as a way to memorialize your beloved pet.
Once you have chosen the cremation service for your pet, and for a private cremation, you will be provided a specific email link with your pet’s name, your last name, and phone number. This can be used to browse/select optional memorial products using the Lasting Memories online portal from Gateway.
You will have the opportunity to choose additional memorial products for 48 hours following the passing of your pet. If you require more time to do this, please contact Dr. Rosen or Gateway, and they will be happy to assist you.
Q. If I choose “Private” cremation, how can I be assured that I will receive the remains of my pet?
A. Gateway is an accredited pet crematory and adheres to a strict set of procedures and protocols to ensure that the cremated remains that are being returned to you are those of your pet. Your pet will be assigned an identification tag, which will be with your pet throughout the entire cremation process, ensuring accuracy and accountability at every step.
Q. If I choose private cremation, do I get an urn?
A. Each private cremation service includes a complimentary scattering tube or silk pouch. A variety of decorative urns are available if you would like at an additional cost.
Q. How long does the cremation process take?
A. The process typically takes about two weeks. Some memorial products may take longer as they will need to be custom ordered.
Q. Who will transport my pet to the crematorium?
A. Dr. Rosen will make arrangements with Gateway to have your pet transported to the crematorium.
Q. Where can I pick-up the cremated remains and memorial keepsakes?
A. Once the process is complete, your pet’s ashes and aftercare products will be delivered to your regular veterinary clinic. You will be contacted with an email notification by Gateway directly. Your regular veterinary clinic may also contact you directly by phone.
Most importantly, Dr. Rosen and the team at Gateway would be honoured to take care of your pet. If you have any questions about the service or products, aftercare process or any other inquiries, please do not hesitate to contact Dr. Rosen.
We know that making these arrangements can be an overwhelming experience, so if there is anything we can help you with or if you have any additional questions, please do not hesitate to call us at 905-876-7766. We will be happy to answer them for you.
Our dog is ill and he is in too much pain to continue living. He is very nervous at the vet's and we would prefer to do this at home.